Delivery Charges:
Delivery charges are completely free of cost.
Why Does the Delivery Date Not Correspond to the Delivery Timeline of X-Y Business Days?
The delivery date may differ from the estimated timeline due to holidays either with Asthafurniture or our courier partners between the order placement and delivery date. Sundays and public holidays are also not considered business days.
Estimated Delivery Time:
Asthafurniture typically manufactures and ships items within the specified time mentioned on the product page. This timeline excludes public holidays and Sundays.
The estimated delivery time depends on several factors, including:
- Product availability
- Location of the customer
- Shipping destination
- Courier partner’s delivery time in your location
Hidden Costs:
There are no hidden charges when making a purchase on Asthafurniture. The prices listed on the product page are final and inclusive of all costs. Delivery charges, if applicable, are clearly mentioned as per Asthafurniture’s shipping policy.
Variation in Estimated Delivery Time:
The estimated delivery time may vary for each product due to factors such as product availability, customer location, shipping destination, and the courier partner’s delivery schedule.
Serviceability of Delivery to Your Area:
To determine whether Asthafurniture can deliver to your location, please enter your pin code on the product page. The serviceability depends on:
- Asthafurniture’s shipping policies
- Legal restrictions (if any) regarding shipping specific products to your location
- Availability of reliable courier partners in your area
There may be instances where Asthafurniture chooses not to ship to certain locations, solely at their discretion.
Cash on Delivery (CoD) Option:
The availability of CoD depends on whether our courier partner servicing your location accepts cash as payment upon delivery. If the order value exceeds the cash limit set by the courier partner for your destination, CoD may not be available. Please check the product page by entering your pin code to confirm CoD availability.
Arranging Return Pick-Up:
Initiate a return by contacting us. Our logistics team will guide you through the process. While we aim to facilitate pick-up through our preferred vendor, if not possible, you can return the item via a third-party courier service. Return fees are borne by the customer.
Non-Receipt of Order with Delivery Confirmation:
If you receive a delivery confirmation but haven’t received the product, report the issue within 7 days from the confirmation date for Asthafurniture to investigate.
Meaning of Different Product Tags:
- In Stock: Available for immediate delivery, with delivery timeframes based on your location.
- Available: Item not currently in stock but can be procured upon order placement.
- Preorder/Forthcoming: Expected to be released soon, with the option to pre-book.
- Out of Stock: Currently unavailable for sale.
- Back In Stock Soon: Popular item temporarily sold out but available for booking.
- Temporarily Unavailable: Product temporarily out of stock, may be available soon.
- Permanently Discontinued: Product no longer available due to obsolescence or discontinuation.
International Delivery:
Asthafurniture currently does not offer international delivery. Purchases can be made globally, but delivery is restricted to addresses within India.